Q: How do I book a flight?
A: Flights are booked through Book now!
Q: What time of day do the flights take place?
A: Flights take place at sunrise and approximately 2 hours prior to sunset. Hot air balloons are not able to fly during the middle of the day due to thermal activity, which makes the air unstable.
Q: What type of weather conditions are needed to fly in a hot air balloon?
A: Hot air balloon flights take place in winds less than 10 knots (about 18 kph), with no rain or approaching storms in the immediate area. Flights also require visibility of at least 4 km.
Q: Is my scheduled flight guaranteed?
A: For safety reasons, flights may be canceled due to rain, wind or other unfavorable weather conditions. In the event of a cancelation, customers will be notified as soon as possible and flights will be re-booked to the next available date.
Q: What should I wear?
A: Dress for the weather! The weather in the air is the same as on the ground, and we will be outside for up to four hours. If you think you might want a jacket, we recommend you bring one along. As well, please do not wear high heels or sandals- you will need practical footwear for potential landing locations.
Q: What should I bring?
A: Depending on the weather, you may want a jacket. We also recommend bringing a camera to capture the memories of your flight, and a protective case for camera during the landing.
Q: Who can fly a balloon?
A: Balloon pilots must be licensed by Transport Canada, similar to a fixed-wing pilot. Pilots require in flight training, a flight test and a written test to complete their licensing.
Q: Who can ride in a balloon?
A: Balloon passengers must be in good physical condition to fly. Passengers must be able to: climb in/out of the basket, stand for the duration of the flight, tolerate a rough landing and walk out of a field if needed. People with physical limitations, back/neck/knee problems, who have recently undergone surgery or who are pregnant should not ride in a balloon. As well, we require all children to be over the age of 12 to fly.
Q: Can you steer the balloon?
A: Balloons cannot be steered in the same way other vehicles are. Balloons go with the wind. There are different winds at different altitudes, which can be used to direct the balloon, but it is not possible to select a landing location in advance.
Q: Where will we land?
A: Landing location depends on the wind. We will land in a park or field, avoiding crops and livestock. Upon landing, our ground crew will help us pack up the balloon and drive us back to the launch location, where our vehicles will be waiting for us.
Q: What is the balloon made of?
A: Balloons are made from rip-stop nylon much like a winter ski jacket. Unlike a jacket, the balloon is coated to help it resist heat and mildew, and to last longer. Balloons have an average life expectancy of 300 hours of use. Manufacturers have many different colours of fabric to choose from to create the many different patterns seen flying through the sky.
Q: How high do you fly?
A: Though the altitude record for hot air ballooning is greater than 90,000 feet, the height of passenger flights range anywhere from treetop height up to 2,500 feet.